QUESTIONS? WE HAVE THE ANSWERS!
SHIPPING
PRODUCTS
ORDERS
PAYMENTS
HEALTH
RETURNS
OTHERS
HubCLUB
How does it work?
Placing an order with SnusGiganten is simple and fully compliant with Danish excise regulations. First step is to place and pay for your order on our website. In the second step, you will be automatically redirected to an external page, where you can independently choose and purchase the shipping service of your choice. Please note: We are not allowed to arrange shipping or recommend specific carriers. In the third step, your order will be prepared for pickup within 1–2 business days (3–5 business days during busy periods such as payday). Last step is that the carrier you selected can then collect your order directly from our facility.
This process ensures that you remain in full control of the transport and that we stay in full compliance with Danish tax regulations.
When will my order be ready for pick up by the carrier?
We prepare orders daily, and your order will usually be ready for pick up the same day, or next day. During peak periods such as payday( from the second-to-last business day of the month until the fifth business day of the following month) order preparation may take a little longer. Please allow 3–5 business days for processing before your order is ready for pickup.
What is the delivery time and what shipping options do i have?
At SnusHub, we do not offer direct shipping options ourselves. Due to Danish excise regulations, customers has to arrange the shipping themselves. Although, our research shows that the typical delivery time for carriers shipping from Sweden to Denmark, ranges from 1-5 business days.
How do you pack orders?
All orders are packed in discrete bubble envolopes, with no information about the content.
What happens if my shipment goes missing?
If your order goes missing, the loss will be covered by the transportation company. We will then dispatch a new order.
Do your nicotine pouches contain tobacco?
No. Our nicotine pouches are 100% tobacco-free. They only contain nicotine extracted from the tobacco plant, but without the harmful tar and combustion byproducts associated with smoking.
What strengths are available?
We offer a wide range of strengths, typically measured in milligrams of nicotine per pouch. Low strength (2–4 mg) is recommended for beginners, medium strength (5–8 mg) for regular users, and high strength (9–12+ mg) for experienced users who need a stronger effect.
What flavors do you sell?
Our assortment includes classic flavors like mint and menthol, fruity options such as berry, citrus, and tropical, as well as unique blends designed for variety and personal preference.
How long does the effect of a pouch last?
The effect usually lasts between 20–45 minutes, depending on the brand, strength, and personal tolerance.